Rise Above The Fray

Nope. We're month-to-month around here. You can change your service plan at any time before the next invoicing period begins. If we are hosting your website, just please understand that site migration is not usually something that may require at least a two week notice.

Our SEO services leverage our PRO Module service, so that means things start at $600/mo. You can add more modules if you have the budget and would like for things to progress more quickly. More modules means more work can get done every month!

It is also common during our Link-Building efforts that we will find opportunities for listings that can be purchased. These costs are in addition to our services, and you will always have the final say in what we pursue here. Some clients like to just set aside a dedicated "link budget" and let us do our thing, while others prefer to manually review every opportunity. We are flexible though, so whatever works for you here!

Short answer is YES!

Whenever you can have a short phone call to chat about a topic or even provide a rough draft for us to process, that's always likely to generate higher quality content and long-term results. We have found over the years that the reality for many small business owners is that they simply do not have time to be running a blog on top of their day-to-day responsibilities or lining up monthly interviews with our team to share source material for their blog. Our solution has been to develop a "Content Builder" module that allows us to generate two simple blog post drafts for you, whether you have the time to help contribute source material or not.

These posts will be text-driven and will only have a simple stock photo (unless you provide a custom image for us). You'll always have a chance to revise or edit anything our team puts together, so the final editorial power rests with you! But one way or another, our goal is to get fresh keyword-friendly content on your domain.

Yes! For payments over $2,000 we do require a 3% processing fee for credit card payments. We also happily accept check payments. Invoices will be posted upon the completion of the service period or project phase.

In most cases, we can start a new plan at any point during a month, and billing cycles will always be based on the calendar month. If we do not feel capable of reaching our support time budget within the current period, we may recommend post-dating your service start date or pro-rating the first month's service.

Yes! You can scale your service plan up or down, pause, or even cancel it. We must receive your request before your next service period begins. If we have initiated production on any modules for the following period, you may be invoiced a prorated amount for the following service period.

We'll always work to earn your business, and will work with you if you ever decide it's not working out. But please understand that we do not offer refunds.

If extra work would be needed beyond the scope of your service plan, we will either provide you with an estimate for the extra work order or help coordinate with a third party vendor of your choice. You will always be given advance notice of any out-of-scope work requests. We don’t believe in surprise invoices.

No. Your support budget does not roll over month-to-month. The support budget at each tier is intended as a cap to our monthly efforts that are more open-ended in nature.

No, these support functions are not unlimited. Many of these areas can scale dramatically depending on the website, so we have a maximum budget of 3 hours total time allowed per module, including all core reporting, quick fixes, and follow-up meetings.

There are no magic bullets or sure-things when it comes to marketing. Please understand that there are myriad ever-changing factors that determine search marketing performance, and specific rankings are never guaranteed. Our team will constantly strive to maximize your ROI and ensure that our efforts as well as any results we are seeing are clearly communicated to you on a regular basis. 

While we be making consistent efforts to build your SEO rankings, we cannot predict what will happen with the rankings. Your competitors may be making similar efforts, or they may hire someone who actually hurts their rankings. Search engines are also constantly changing their algorithm which is a whole other factor!

The time it takes to outrank your competition will ultimately depend on the gap between your site and theirs in a number of areas. We can look at a custom competitive report to get a feel for what to expect here, but we cannot emphasize enough that even this is subject to change.

Remember, search engines are inherently competitive. Even if you're doing everything right your competition might also be stepping up their game. Just like staying on top in your industry in the real world, it takes work to do the same in the virtual world and there are unfortunately no guarantees. Anyone that tells you otherwise is either out to take you for a ride, or is into some dark magic that will be the end of us all.